KUNDENSUPPORT
Midtronics ist bestrebt, seinen Kunden qualitativ hochwertige Produkte und Dienstleistungen anzubieten. Unser Kundendienstteam ist bestens ausgebildet, kenntnisreich und steht für Fragen zur Produktleistung und -Eigenschaften sowie für allgemeine Batterietests und beste Praktiken zur Verfügung.
Sehen Sie sich diese Seite in den folgenden Sprachen an:
Vertrieb und Serviceunterstützung
[{"id":"20","language":"de","Country":"Namibia","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Comtest Technologies (Pty) Ltd","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"online@comtest.co.za","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"P.O. Box 1210","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Johannesburg","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"2711 608 8520","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"www.comtest.co.za","contactType":"0"},{"id":"4","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Andre Holitschke Buro und Firmensitz","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"info@holitschke.info","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"Siedlungsweg 21","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Frankenberg","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"03 72 06 712 21","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"","contactType":"0"},{"id":"6","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Baehr Kfz-Werkstattausrustung","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"frank.baehr@t-online.de","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"Tino-Schwierzina-Str. 28","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Berlin","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"49 (0) 30 47 34 637","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"www.baehr-werkstattausruestungen.de","contactType":"0"},{"id":"3","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Sie werden nach dem Absenden eines ausgef\u00fcllten Formulars kontaktiert.","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"","Email2":"","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"","contactType":"1"},{"id":"13","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"BG Heinzer GmbH","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"info@bgheinzer.de","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"Strassheimer Stra\u00dfe 14","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Friedberg","ContactStateLBL":"Provinz","contactState":"Hessen","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"D 61169","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"+49 (0)6031 772 300","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"www.bgheinzer.de","contactType":"0"},{"id":"14","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Christian Winkler GmbH & Co.","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"info@winkler.de","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"KG Heilbronner Str. ","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Stuttgart","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"49 (0) 711 859 99-0","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"","contactType":"0"},{"id":"7","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"GS Wittich GmbH","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"a.wiebe@gswittich.de","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"Schelpmisler Weg 22","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Bielefeld","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"0521 1249095","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"www.gswittich.de","contactType":"0"},{"id":"8","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Gunter Wulf Kfz. - Werkstattausrustung","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"info@wulf-kfz.de","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"24558 Henstedt - Ulzburg","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Tiedenkamp","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"04193 755 09 0","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"www.wulf-kfz.de","contactType":"0"},{"id":"9","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Jama","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"info@jama-autoteile.de","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"Emil-Schafer-Strasse 91","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Krefeld","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"0 21 51 494 60 19","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"www.jama-autoteile.de","contactType":"0"},{"id":"10","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Trost Auto Service Technik GmbH","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"info@wm.de","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"Albert-Einstein-Strasse 29","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Landau\/Pfalz","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"49 (0) 6341\/9560-0","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"","contactType":"0"},{"id":"11","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Werkstattechnik Waldmann Kfz. - Meister","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"waldmann@waldmann-werkstattechnik.de","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"Peter-Dorfler-Strasse 22","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Penzing","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"0 81 91 87 39","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"www.waldmann-werkstattechnik.de","contactType":"0"},{"id":"5","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"WM SE","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"werkstattausruestung@wm-fahrzeugteile.de","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"Pagenstecherstrasse 121","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Osnabruck 49090","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"+49 (0)541 1215 0","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"","contactType":"0"},{"id":"12","language":"de","Country":"Deutschland","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Sie werden nach dem Absenden eines ausgef\u00fcllten Formulars kontaktiert.","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"sales-europe@midtronics.com","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"www.midtronics.com","contactType":"0"},{"id":"16","language":"de","Country":"Liechtenstein","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Midtronics B.V.","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"sales-europe@midtronics.com","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"P.O. Box 287, 3990 GB Houten","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"31 (0) 30 68 68 150","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"https:\/\/europe.midtronics.com\/","contactType":"0"},{"id":"15","language":"de","Country":"Liechtenstein","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Sie werden nach dem Absenden eines ausgef\u00fcllten Formulars kontaktiert.","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"","Email2":"","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"","contactType":"1"},{"id":"18","language":"de","Country":"Luxemburg","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Midtronics B.V.","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"sales-europe@midtronics.com","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"P.O. Box 287, 3990 GB Houten","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"31 (0) 30 68 68 150","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"https:\/\/europe.midtronics.com\/","contactType":"0"},{"id":"17","language":"de","Country":"Luxemburg","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Sie werden nach dem Absenden eines ausgef\u00fcllten Formulars kontaktiert.","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"","Email2":"","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"","contactType":"1"},{"id":"22","language":"de","Country":"\u00d6sterreich","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Sie werden nach dem Absenden eines ausgef\u00fcllten Formulars kontaktiert.","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"","Email2":"","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"","contactType":"1"},{"id":"0","language":"de","Country":"\u00d6sterreich","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"BG Heinzer GmbH","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"info@bgheinzer.de","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"Strassheimer Stra\u00dfe 14","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Friedberg","ContactStateLBL":"Provinz","contactState":"Hessen","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"D 61169","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"+49 (0)6031 772 300","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"www.bgheinzer.de","contactType":"0"},{"id":"21","language":"de","Country":"\u00d6sterreich","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Kastner","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"info@auto-kastner.at","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"Trientlgasse 24","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Innsbruck","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"43 (0) 512 3312 0","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"www.auto-kastner.at","contactType":"0"},{"id":"0","language":"de","Country":"Schweiz","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Sie werden nach dem Absenden eines ausgef\u00fcllten Formulars kontaktiert.","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"","Email2":"","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"","contactType":"1"},{"id":"0","language":"de","Country":"Schweiz","regionCountry":null,"Region":"Europa, Naher Osten, Afrika (EMEA)","Name":"Hostettler Autotechnik AG","ContactNameLBL":"Name","Contact":null,"ContactEmailLBL":null,"Email1":"info@autotechnik.ch","Email2":"null","ContactEmail":null,"ContactAddressLBL":"Addresse","contactAddress1":"Haldenmattstrasse 3","contacAddress2":null,"ContactCityLBL":"Ort","contactCity":"Sursee","ContactStateLBL":"Provinz","contactState":"","ContactCountryLBL":null,"contactCountry":null,"ContactZipLBL":"Postleitzahl","contactZip":"","contactPostal":null,"ContactPhoneLBL":"Telefonnummer","contactPhone":"41 (0) 41 926 62 23","contactPhone2":null,"ContactFaxLBL":"Fax","contactFax":"","contactUrl":"www.autotechnik.ch","contactType":"0"}]
TIPPS ZUR FEHLERBEHEBUNG
In der Bedienungsanleitung nachschlagen
Mit den folgenden Informationen:
- Schritt-für-Schritt-Anleitung
- Fehlerbehebung
- Gewährleistungs- und Serviceinformationen
Für OEM-Händler
Mit Zugang zu einer Website der Produktwissensdatenbank:
- Besuchen Sie die Website für vollständige Produktinformationen.
- Erkundigen Sie sich bei Ihrem Servicemanager nach den Zugangsdaten für die Website.
Häufig gestellte Fragen (FAQs)
Benötigen Sie ein Ersatzteil oder Zubehör? (nur USA)
Senden Sie Ihre Anfrage an: BESTELLFORMULAR
Wenn Ihr Gerät nicht ordnungsgemäß funktioniert (lässt sich nicht einschalten, wenn es von einer Batterie getrennt wird, schaltet sich während des Betriebs aus, verbindet sich nicht mit anderen Komponenten, überträgt keine Daten an BMIS usw.):
Wenn Ihr Gerät über interne AA-Batterien verfügt, müssen diese möglicherweise ersetzt werden. Ersetzen Sie sie wie in Ihrer Bedienungsanleitung beschrieben.
Wenn Sie die Fehlermeldung „Verbindung prüfen“ erhalten oder Ihr Werkzeug keine Testergebnisse anzeigt:
- Überprüfen Sie alle Kabelverbindungen, um sicherzustellen, dass sie fest mit dem Produkt verbunden sind.
- Überprüfen Sie den Zustand von Kabel und Klemme – offensichtlicher Verschleiß oder Risse beeinträchtigen die Produktleistung und das Kabel sollte ausgetauscht werden.
Wenn Ihr Werkzeug über einen Drucker verfügt und Sie Probleme beim Drucken haben:
- Vergewissern Sie sich, dass Sie Thermodruckerpapier verwenden und es mit der glänzenden Seite nach außen eingelegt ist.
- Vergewissern Sie sich, dass die Druckwalze nicht gebrochen oder von den Walzenkerben getrennt ist.
Wenn Ihr Bildschirm hängen bleibt:
- Entfernen Sie die Kabel.
- Schalten Sie das Gerät aus (nicht in den Tiefschlaf-Modus).
- Ersetzen Sie bei Bedarf die internen AA-Batterien.